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F.A.Q

Frequently asked

Common Questions

Yes. All orders are pre-orders, and are freshly made on the day of delivery. You must place your order a minimum of 2 days before your delivery date (subject to availability).

Yes, please contact us directly 8777 5418 or email allthingshainanese@gmail.com to enquire.

Yes, you can choose to add a handwritten note at no additional cost. Please indicate your request under the notes section (at the bottom of the Checkout page).

Should there be any error in your order, please contact us directly 8777 5418 or email allthingshainanese@gmail.com. We will respond within 24hours. We apologise for any inconvenience caused.

Frequently asked

Delivery Questions

Delivery charges of $10 – $14 applies per location.

Delivery timing is between 1pm – 5pm. Do allow for a 30 minutes allowance in case of heavy traffic/bad weather conditions.

Yes – Self-Collection @ Bras Basah Outlet – 12pm to 2pm.

Address: 231 Bain St, #02-19 Bras Basah Complex, S180231

Yes, please contact us directly 8777 5418 or email allthingshainanese@gmail.com to enquire.

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