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Frequently asked

Common Questions

Yes. All orders are pre-orders, and are freshly made on the day of delivery. You must place your order a minimum of 2 days before your delivery date – subject to availability.

Suukees visiting our shop, we advise that you pre-order prior to your visit to prevent any disappointment!

For any urgent orders, please reach out to us directly via WhatsApp. We will make every effort to accommodate your request based on availability.

Yes, please contact us directly 8777 5418 or email to enquire.

Our kuehs are all vegetarian friendly and does not contain animal byproduct ingredients unless otherwise stated. Do check under the product description or contact us for any enquiry. 

We are not halal certified. However there are no pork, lard or alcohol content in our products .

Should there be any error in your order, please contact us directly 8777 5418 or email We will respond within 24hours. We apologise for any inconvenience caused.

Please contact us directly 8777 5418 or email for custom orders.

We recommend that you submit your enquiries with a lead time of 2-3 weeks in advance. This allows us ample time to review your request, ensure availability, and provide you with the best possible service. We thank you for your understanding and cooperation.

Frequently asked

Delivery Questions

Delivery charges of $10 – $16 applies per location.

For specific delivery time slot,  delivery charge of $20 applies irregardless of location. 

Delivery timing is between 1pm – 5pm. Do allow for a 30 minutes allowance in case of heavy traffic/bad weather conditions.

Yes – Self-Collection @ Bras Basah Outlet – 12pm to 2pm.

Address: 231 Bain St, #02-19 Bras Basah Complex, S180231

Yes, please contact us directly 8777 5418 or email to enquire.

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